•Yes, if you visit a hospital that is in the direct billing network, we will settle the costs directly to the hospital for an eligible medical condition and treatment, up to the limits covered by your plan.
•You will be able to enjoy the direct billing facility which includes more than 270 hospitals in Vietnam, and more than one million medical providers worldwide through AXA Global network.
•You can submit your claims request and documents through either of the following channel:
1. Download MyVBI App on App Store / Google Play and register for an account. Submit your request and upload the docu- ments via MyVBI application or
2. Send your completed claim form, tax invoices, medical documents and reports including the contact person and doctor’s details directly to us at VBI Claims Department : 4th floor, ICON 4 Building. No. 243A De La Thanh, Dong Da District, Hanoi City •For detailed instructions on Claims Procedures and submission, please refer to the Documents of Claiming guidance
for VBI Premier Care plan.